Rob helped me find the right house, and negotiated a great buy. But that isn't where it ended: ever since I have been able to reach out to Rob for a number of home questions, and recommendations for services and contractors in the area. There was a point where I thought I was going to move, and Rob helped me get that started. I ended up staying where I am, and there was NEVER any pressure from Rob to follow through when it was clear that I didn't need to make the change. If / When I ever need his service, I will go back to him. When anyone asks? I suggest they look up Rob.